Completed -
The scheduled maintenance has been completed.
Oct 27, 23:00 IST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 20:00 IST
Scheduled -
A patch release is planned at this time. There is no expected downtime as such but this is more for the awareness of the users/customers. The patch will contain fixes/updates for SmartAssist(XO Contact Center) as well as XO Platform. Please Click Here to know the proposed enhancements / FRs / bug fixes. We will share the actual list as part of the release notes During the maintenance schedule in case you observe sporadic issues, please refer to the below guidance. https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797
Oct 17, 21:51 IST
Completed -
The scheduled maintenance has been completed.
Oct 26, 23:00 IST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 20:00 IST
Scheduled -
A patch release is planned at this time. There is no expected downtime as such but this is more for the awareness of the users/customers. The patch will contain fixes/updates for SmartAssist(XO Contact Center) as well as XO Platform. Please Click Here to know the proposed enhancements / FRs / bug fixes. We will share the actual list as part of the release notes During the maintenance schedule in case you observe sporadic issues, please refer to the below guidance. https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797
Oct 17, 21:49 IST
Resolved -
This incident is being closed. We apologize for any confusion this may have caused and appreciate your understanding.
Oct 26, 13:45 IST
Update -
We want to inform you that after reviewing the details we hereby confirm that this was a false alarm and that there was no actual impact to our Systems or services.
We apologize for any confusion this may have caused and appreciate your understanding.
Oct 26, 13:44 IST
Investigating -
We are currently experiencing degraded performance issues for a few bots on the XO Platform for the US Region. Our team is actively working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date information: [https://status.kore.com]
Oct 26, 13:27 IST
Completed -
The scheduled maintenance has been completed.
Oct 25, 21:00 IST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 18:00 IST
Scheduled -
A patch release is planned at this time. There is no expected downtime as such but this is more for the awareness of the users/customers. The patch will contain fixes/updates for SmartAssist(XO Contact Center) as well as XO Platform. Please Click Here to know the proposed enhancements / FRs / bug fixes. We will share the actual list as part of the release notes During the maintenance schedule in case you observe sporadic issues, please refer to the below guidance. https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797
Oct 17, 21:46 IST
Completed -
The scheduled maintenance has been completed.
Oct 22, 13:00 IST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 10:00 IST
Scheduled -
A patch release is planned at this time. There is no expected downtime as such but this is more for the awareness of the users/customers. The patch will contain fixes/updates for XO Platform.Please Click Here to know the proposed enhancements / FRs / bug fixes. We will share the actual list as part of the release notes During the maintenance schedule in case you observe sporadic issues, please refer to the below guidance. https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797
Oct 17, 21:43 IST
Completed -
The scheduled maintenance has been completed.
Oct 22, 11:00 IST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 08:00 IST
Scheduled -
A patch release is planned at this time. There is no expected downtime as such but this is more for the awareness of the users/customers. The patch will contain fixes/updates for SmartAssist(XO Contact Center) as well as XO Platform. Please Click Here to know the proposed enhancements / FRs / bug fixes. We will share the actual list as part of the release notes. During the maintenance schedule in case you observe sporadic issues, please refer to the below guidance. https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797
Oct 17, 21:41 IST
Completed -
The scheduled maintenance has been completed.
Oct 21, 13:00 IST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 10:00 IST
Update -
Please note the change in the schedule of patch deployment. The new date and time is Oct 21, 2024, 10:00 to 13:00 IST (00:30 EST to 03:30 EST).
Oct 19, 01:07 IST
Update -
We will be undergoing scheduled maintenance during this time.
Oct 17, 21:36 IST
Scheduled -
A patch release is planned at this time. There is no expected downtime as such but this is more for the awareness of the users/customers. The patch will contain fixes/updates for SmartAssist(XO Contact Center) as well as XO Platform. please Click Here to know the proposed enhancements / FRs / bug fixes. We will share the actual list as part of the release notes. During the maintenance schedule in case you observe sporadic issues, please refer to the below guidance. https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797
Oct 17, 21:34 IST