Impact with Agent Platform on our DE region

Incident Report for Kore.ai Inc

Resolved

The issue has been fixed on our end, and we are monitoring its progress.

Posted Jan 12, 2026 - 13:35 IST

Investigating

We are currently experiencing an issue affecting agent login on the Agent Platform in the DE region. Our teams are actively investigating and working to resolve the issue.

The next update will be shared within the next 15 to 30 minutes.

Posted Jan 12, 2026 - 13:13 IST

This incident affected: Agent Platform - Europe (Frankfurt) (Agentic App, Tool, Model Studio, Prompt Studio, EvaluationStudio, Admin, Dataset, Search AI).