Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 13, 2024 - 21:00 IST
Update
We will be undergoing scheduled maintenance during this time.
Posted Dec 10, 2024 - 19:04 IST
Scheduled
November Sprint release is planned at this time. There is no expected downtime as such but this is more for the awareness of the users/customers. The patch will contain fixes/updates for SmartAssist(XO Contact Center) as well as XO Platform.
For the enthusiasts, please Click Here to comprehend potential enhancements / FRs / bug fixes. This downloadable sheet has the summary of Features along with the list of provisional stories and bug fixes. We will share the actual list as part of the monthly release notes.
During the maintenance schedule in case you observe sporadic issues, please refer to the Community Guidance
Posted Dec 10, 2024 - 19:04 IST
This scheduled maintenance affected: Region - India (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - India (Nuance, Kore IVR, Kore Agent Desktop).