Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 17, 2026 - 12:45 IST
Scheduled
We are deploying a hotfix upon v11.25.1 where we made a change that enables silent language switching within an active session, allowing the platform to automatically switch languages without prompting users for confirmation, resulting in a more seamless user experience.
No action is needed on your end. You will be notified here as soon as our deployment activity is complete. During this maintenance window, if you observe any sporadic issues, please refer to our Release Community Guidance for additional information.
We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.
Posted Jun 17, 2026 - 12:36 IST
This scheduled maintenance affected: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - USA (Nuance, Kore IVR, Kore Agent Desktop).