XO Platform Release (10.26.0/11.25.0) /XO Contact Center (v3.25.0) - IND Region

Scheduled Maintenance Report for Kore.ai Inc

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 01, 2026 - 20:00 IST

Scheduled

Following the earlier rollback in the IND region, our team has identified the root cause and prepared the fix. We're now ready to proceed and have scheduled a new deployment window for tonight at 8:00 PM IST.

During this maintenance window, if you observe any sporadic issues, please refer to our Release Community Guidance for additional information.

We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.

Posted Jun 01, 2026 - 16:34 IST

This scheduled maintenance affects: Region - India (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - India (Nuance, Kore IVR, Kore Agent Desktop).