XO Platform Patch Release (10.9.1 / 11.8.1) /XO Contact Center (3.8.1) - APAC - Sydney Region
Scheduled Maintenance Report for Kore.ai Inc
Completed
The scheduled maintenance has been completed.
Posted Dec 22, 2024 - 00:00 IST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 21, 2024 - 21:00 IST
Update
We will be undergoing scheduled maintenance during this time.
Posted Dec 17, 2024 - 22:37 IST
Update
We will be undergoing scheduled maintenance during this time.
Posted Dec 17, 2024 - 19:09 IST
Scheduled
UPDATE: Please note that the scheduled mid month bug fixes patch has been postponed by a day.

Dec mid-month bug fixes patch is planned at this time. There is no expected downtime as such but this is more for the awareness of the users/customers.

For the enthusiasts, please Click Here https://docs.kore.ai/wp-content/uploads/2024/12/10.9.1_11.8.1_3.8.1_Pre-Release-Notes_updated.xlsx to comprehend potential enhancements / FRs / bug fixes. This downloadable sheet has the summary of Features along with the list of provisional stories and bug fixes. We will share the actual list as part of the monthly release notes.

During the maintenance schedule in case you observe sporadic issues, please refer to the below guidance.
https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797
Posted Dec 15, 2024 - 19:52 IST
This scheduled maintenance affected: Region - APAC (Syndey) (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - APAC (Syndey) (Nuance, Kore IVR, Kore Agent Desktop).
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