Investigating issues with Voice Bots on the DE Instance.

Incident Report for Kore.ai Inc

Resolved

This incident has been resolved.
Posted Jul 02, 2025 - 17:37 IST

Update

We are continuing to monitor for any further issues.
Posted Jul 02, 2025 - 17:15 IST

Monitoring

The issue has been identified and fix has been implemented
Posted Jul 02, 2025 - 17:01 IST

Identified

The issue has been identified and fix has been implemented
Posted Jul 02, 2025 - 16:16 IST

Update

The investigation is currently ongoing, and we are prioritizing the resolution of this issue as a top priority.
Posted Jul 02, 2025 - 15:51 IST

Update

The investigation is currently ongoing, and we are prioritizing the resolution of this issue as a top priority.
Posted Jul 02, 2025 - 15:24 IST

Update

The investigation is currently ongoing, and we are prioritizing the resolution of this issue as a top priority.
Posted Jul 02, 2025 - 15:01 IST

Update

We are continuing to investigate this issue.
Posted Jul 02, 2025 - 14:33 IST

Investigating

We are currently investigating the issue.
Posted Jul 02, 2025 - 14:32 IST
This incident affected: SmartAssist - Europe (Frankfurt) (Kore IVR).