XO Platform Patch Release (R10.13.0/ R11.12.0) /XO Contact Center (v3.12.0) (US Region)

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.
Posted Apr 05, 2025 - 14:15 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 05, 2025 - 13:15 IST

Scheduled

ALERT: The scheduled XO Platform March sprint R10.13.0/ 11.12.0) / XO Contact Center (v3.12.0) deployment is still WIP - we expect to complete this in the next 1 hour.

During this maintenance window in case you observe sporadic issues, please refer to our Community Guidance for more details.
Posted Apr 05, 2025 - 13:10 IST
This scheduled maintenance affected: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - USA (Nuance, Kore IVR, Kore Agent Desktop).
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