XO Platform /XO Contact Center - Scheduled Maintenance – SBC SIP Server (OS Tuning & Reboot) - JP Region

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted Jul 01, 2026 - 21:00 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 01, 2026 - 20:00 IST

Scheduled

This is to inform you that OS-level tuning parameters will be applied to the SBC SIP server, followed by a server reboot, during the maintenance window of 8:00 PM – 9:00 PM IST.

Activity details:
Application of OS tuning parameters on the SBC SIP server
Server reboot to apply changes
Expected impact: Brief service interruption may occur during the reboot.

Posted Jul 01, 2026 - 18:31 IST

This scheduled maintenance affected: Region-Japan (Bot uptime, APIs, Bot Builder, Bot Administration Application) and SearchAssist - Japan (Web Crawler, Application Service, Search Service).