[v11.26.0 HF] Critical HF - US Region [08-07-2026]

Scheduled for Jul 8, 10:30 - 12:30 IST

Scheduled

We are deploying an urgent hotfix to resolve an issue where the Feedback Dashboard summary section would fail to load when filtering for the "Last 90 Days." This performance fix ensures that large volumes of historical analytics data now load quickly and reliably without timing out.

No action is needed on your end. We'll confirm once the update is complete. During this maintenance window, if you observe any sporadic issues, please refer to our Release Community Guidance for additional information.

We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.

Posted Jul 07, 2026 - 17:01 IST

This scheduled maintenance affects: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - USA (Nuance, Kore IVR, Kore Agent Desktop).