AI4S (XO-11) -11.29.0 Critical Hotfix in the EU Region - 05-SEP-2026

Scheduled Maintenance Report for Kore.ai Inc

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 06, 2026 - 07:00 IST

Scheduled

We are applying an urgent Hotfix on XO v11.29.0 in the EU region at this time. You can still continue using our services as usual. This communication serves as a general note to our customers.

Handing user bot message in Voice Flow.

During the maintenance schedule in case you observe sporadic issues, please refer to our Community Guidance for more details.

Posted Oct 05, 2026 - 20:38 IST

This scheduled maintenance affects: Region - Europe (London) (Bot uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - Europe ( London) (SmartAssist - Europe ( London)).