Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 04, 2026 - 07:00 IST
Update
The maintenance originally planned for the UAE region on June 3rd has been rescheduled. The new window is Thursday, June 4th 7:00 AM IST.
No action is needed on your end. Thanks for your patience — we'll confirm once it's complete.
Posted Jun 01, 2026 - 16:26 IST
Scheduled
The Release for XO (10.26.0/11.25.0) /XO Contact Center (v3.25.0) has been scheduled at this time. While no service downtime is expected during this release, we are sharing this update for your general awareness. You can find the revised provisional updates by referring to the downloadable pre-release notes below: XO v10.25.1 / v11.24.1 and XOCCAI v3.24.1 Pre-Release Notes
This document provides a summary of bug fixes included in this release. The finalized list will be published as part of the official monthly release notes on our documentation site.
During this maintenance window, if you observe any sporadic issues, please refer to our Release Community Guidance for additional information.
We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.
Posted May 26, 2026 - 13:05 IST
This scheduled maintenance affected: Region - Middle East (UAE) (Bot Uptime, APIs, Bot Builder, Bot Administrator Application) and SearchAssist - Middle East (UAE) (Web Crawler, Application Service, Search Service).