Login issue with XOCC on JP Region

Incident Report for Kore.ai Inc

Resolved

We identified an issue affecting the JP region, where a few of customers experienced difficulties logging in to XOCC. A fix has been implemented, and the service has been restored. We are currently monitoring the environment to ensure continued stability.

We sincerely apologize for the inconvenience caused and appreciate your patience

Posted Jul 29, 2026 - 09:00 IST