AI4S - XO10 - DE Critical Hotfix [13-MAR-2026]

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted Mar 13, 2026 - 10:00 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 13, 2026 - 08:00 IST

Scheduled

We are applying an urgent Hotfix which is on XO v10.23.0 in the DE region at this time. You can still continue using our services as usual. This communication serves as a general note to our customers.

During the maintenance schedule in case you observe sporadic issues, please refer to our Community Guidance for more details.

Posted Mar 13, 2026 - 07:57 IST

This scheduled maintenance affected: Region - Europe (Frankfurt) (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - Europe (Frankfurt) (Nuance, Kore IVR, Kore Agent Desktop).