[v11.25.1 HF] Critical HF - US Region [19-06-2026]

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.
Posted Jun 19, 2026 - 11:30 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 19, 2026 - 10:30 IST

Scheduled

We have a scheduled hotfix upon v11.25.1 rolling out to address an issue affecting integration of SearchAI-enabled bots with AI for Work, where credential validation could fail during setup.

No action is needed on your end. You will be notified here as soon as our deployment activity is complete. During this maintenance window, if you observe any sporadic issues, please refer to our Release Community Guidance for additional information.
Posted Jun 19, 2026 - 08:53 IST
This scheduled maintenance affected: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application).
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