XO Platform Patch Release (R10.14.0/ R11.13.0) /XO Contact Center (v3.13.0) (UAE Region)

Scheduled for May 8, 10:00 - 13:00 IST

Update

We will be undergoing scheduled maintenance during this time.
Posted Apr 28, 2025 - 19:57 IST

Scheduled

April Sprint release is planned at this time. There is no expected downtime as such, but this is more for the awareness of the users/customers. The patch will contain fixes/updates for SmartAssist(XO Contact Center) as well as XO Platform.



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During the maintenance schedule in case you observe sporadic issues, please refer to our Community Guidance for more details.
Posted Apr 28, 2025 - 19:57 IST
This scheduled maintenance affects: Region - Middle East (UAE) (Bot Uptime, APIs, Bot Builder, Bot Administrator Application) and SearchAssist - Middle East (UAE) (Web Crawler, Application Service, Search Service).
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