The scheduled maintenance is still in progress and requires additional time to complete final rollout activities. Hence the ETA for completion is now set to 12:00PM IST.
Services remain operational and are being closely monitored.
Posted Mar 04, 2026 - 10:57 IST
Update
The scheduled maintenance is still in progress and requires additional time to complete final rollout activities. Hence the ETA for completion is now set to 11:00AM IST.
Services remain operational and are being closely monitored.
Posted Mar 04, 2026 - 09:15 IST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 04, 2026 - 07:00 IST
Scheduled
The Release for XO (10.23.0/11.22.0) /XO Contact Center (v3.22.0) has been scheduled at this time. While no service downtime is expected during this release, we are sharing this update for your general awareness.
You can find the revised provisional updates by referring to the downloadable pre-release notes below: XO v10.23.0 / v11.22.0 and XOCCAI v3.22.0 Pre-Release Notes This document provides a summary of feature enhancements, functional requests, and bug fixes included in this release. Enhancements from Search will be updated shortly. The finalized list will be published as part of the official monthly release notes on our documentation site.
During this maintenance window, if you observe any sporadic issues, please refer to our Release Community Guidance for additional information. We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.
Posted Feb 26, 2026 - 15:13 IST
This scheduled maintenance affected: SmartAssist - Europe ( London) (SmartAssist - Europe ( London)) and Region - Europe (London) (APIs, Bot Builder, Bot Administration Application).