The maintenance window has been extended by approximately one hour to complete the remaining rollout activities. Services remain operational.
Posted Jun 27, 2026 - 20:01 IST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 27, 2026 - 18:15 IST
Scheduled
We are deploying a hotfix upon v11.25.1 that fixes a regression issue related an issue where outbound emails triggered through the Kore Contact Center are failing. A fix is scheduled for deployment, and we will perform a rolling restart to ensure minimal disruption to ongoing operations.
No action is needed on your end. We'll confirm once the update is complete. During this maintenance window, if you observe any sporadic issues, please refer to our Release Community Guidance for additional information.
We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information
Posted Jun 27, 2026 - 18:01 IST
This scheduled maintenance affected: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - USA (Nuance, Kore IVR, Kore Agent Desktop).