Planned Infrastructure Maintenance Activity - US Region - 11-May-2025

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted May 11, 2025 - 15:00 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 11, 2025 - 11:00 IST

Scheduled

There will be a planned infrastructure maintenance activity during this window where we are enhancing MongoDB reliability through OpsManager Automation. There shall be NO impact as a result of this maintenance activity - you can continue using our services as usual. This communication serves as a general note to our customers.

Should you see any temporary disruptions during this process, please check our Community Guidance for more information. Thank you for your patience.

Posted May 10, 2025 - 10:48 IST

This scheduled maintenance affected: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - USA (Nuance, Kore IVR, Kore Agent Desktop).