Completed
The scheduled maintenance has been completed.
Posted Sep 28, 2025 - 10:00 IST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 28, 2025 - 09:00 IST
Scheduled
The kore.ai website will undergo a hosting update today starting at 9 am IST. Its only the https://www.kore.ai/ may be unavailable for approximately 15–30 minutes due to an IP change. All our products and services will continue to be available and will NOT be impacted.
We appreciate your patience during this brief downtime
Posted Sep 28, 2025 - 08:52 IST
This scheduled maintenance affected: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application), Region-Japan (Bot uptime, APIs, Bot Builder, Bot Administration Application), Region - Europe (London) (Bot uptime, APIs, Bot Builder, Bot Administration Application), SmartAssist - USA (Nuance, Kore IVR, Kore Agent Desktop), SmartAssist - Japan (Nuance, Kore IVR, Kore Agent Desktop), Region - Europe (Frankfurt) (Bot Uptime, APIs, Bot Builder, Bot Administration Application), Region - APAC (Syndey) (Bot Uptime, APIs, Bot Builder, Bot Administration Application), SmartAssist - Europe (Frankfurt) (Nuance, Kore IVR, Kore Agent Desktop), SmartAssist - APAC (Syndey) (Nuance, Kore IVR, Kore Agent Desktop), SearchAssist - USA (Web Crawler, Application Service, Search Service), SearchAssist - Japan (Web Crawler, Application Service, Search Service), SearchAssist - Europe (Frankfurt) (Web Crawler, Application Service, Search Service), Region - India (Bot Uptime, APIs, Bot Builder, Bot Administration Application), SmartAssist - India (Nuance, Kore IVR, Kore Agent Desktop), Region - Middle East (UAE) (Bot Uptime, APIs, Bot Builder, Bot Administrator Application), SearchAssist - Middle East (UAE) (Web Crawler, Application Service, Search Service), and SmartAssist - Europe ( London) (SmartAssist - Europe ( London)).