XO Platform Patch Release 10.1.22 / XO Contact Center 2.6.11 -Europe - Frankfurt Region
Scheduled Maintenance Report for Kore.ai Inc
Completed
The scheduled maintenance has been completed.
Posted Mar 24, 2024 - 11:00 IST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 24, 2024 - 08:00 IST
Scheduled
A patch release is planned at this time. There is no expected downtime as such but this is more for the awareness of the users/customers.
The patch will contain fixes/updates for SmartAssist(XO Contact Center) as well as XO Platform.
During the maintenance schedule in case you observe sporadic issues, please refer to the below guidance.
https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797
Posted Mar 18, 2024 - 19:05 IST
This scheduled maintenance affected: Region - Europe (Frankfurt) (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - Europe (Frankfurt) (Nuance, Kore IVR, Kore Agent Desktop).
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