XO Platform & Contact Center scheduled maintenance (Japan Region)
Scheduled Maintenance Report for Kore.ai Inc
The scheduled maintenance has been completed.
Posted Jun 22, 2024 - 21:00 IST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 22, 2024 - 20:00 IST
A scheduled maintenance is planned at this time. Though there is no expected downtime as such but users might experience a degraded performance during this 1-hour window. This message is more for the awareness of the users/customers in this region.

During the maintenance schedule in case you observe sporadic issues, please refer to the below guidance.
Posted Jun 22, 2024 - 13:18 IST
This scheduled maintenance affected: Region-Japan (Bot uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - Japan (Nuance, Kore IVR, Kore Agent Desktop).