AI4S - XO11 - Emergency Maintenance Activity - US PROD

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted Mar 02, 2026 - 09:45 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 02, 2026 - 08:45 IST

Scheduled

We are currently performing unscheduled maintenance to address elevated server resource usage. We are deploying a hotfix to prevent potential latency and ensure bot stability.

During the maintenance schedule in case you observe sporadic issues, please refer to our Community Guidance for more details.

Posted Mar 02, 2026 - 08:39 IST

This scheduled maintenance affected: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - USA (Nuance, Kore IVR, Kore Agent Desktop).