Investigating issues with XO 10 Platform on the UAE Instance.

Incident Report for Kore.ai Inc

Resolved

This incident has been resolved.

Posted Jun 04, 2026 - 07:37 IST

Monitoring

The issue has been successfully mitigated. We will continue to monitor the environment closely and provide updates if any further concerns are identified.

Posted Jun 04, 2026 - 07:32 IST

Update

The investigation is ongoing, and we are working to determine the cause of the issue.

Posted Jun 04, 2026 - 07:14 IST

Investigating

Dear USers,

We are currently experiencing issues with bot responses across both XO 10 UAE instances. Our teams are actively investigating the issue and working to restore normal service as quickly as possible.

We will provide further updates as more information becomes available.

Posted Jun 04, 2026 - 07:00 IST

This incident affected: Region - Middle East (UAE) (Bot Uptime, Bot Builder).