[v10.30.0 / v11.29.0 - Hotfix] Urgent AI For Service Hotfix - DE Region [29-SEP-2026]

Scheduled for Sep 29, 06:00 - 09:00 IST

Scheduled

We will be deploying an urgent Hotfix in the DE region during this time. During this maintenance window, if you observe any sporadic issues, please refer to our Release Community Guidance for additional information.

We are addressing the issue where Composite Entity detection is failing after publishing the bots where ML_languageSupportViaML advanced NLP setting is enabled, for the French language. Downtime expected for the deployment.

Impact Areas :
Users interacting with the published French bot cannot successfully provide valid values for composite entity nodes, causing the dialog flow to fail or repeatedly prompt.

Posted Sep 28, 2026 - 23:06 IST

This scheduled maintenance affects: Region - Europe (Frankfurt) (Bot Uptime, APIs, Bot Builder, Bot Administration Application).