Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 14, 2026 - 21:00 IST
Scheduled
As part of our ongoing efforts to strengthen the platform's security posture and maintain a robust security framework, we will be implementing a planned security enhancement in the AU region environment.
Expected Impact:
- There is no anticipated service outage or downtime during this activity. The platform and its services are expected to remain fully operational. - In rare cases, users may notice a slight, temporary increase in response times while the activity is in progress. - No action is required from your end.
During this maintenance window, if you observe any sporadic issues, please refer to our Release Community Guidance for additional information.
We appreciate your understanding and continued cooperation as we strengthen the security and reliability of the platform.
Posted Nov 14, 2026 - 18:30 IST
This scheduled maintenance affected: Region - APAC (Syndey) (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - APAC (Syndey) (Nuance, Kore IVR, Kore Agent Desktop).