[AGENT PLATFORM] Hot fix upon v1.8.3 Release - DE Region

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted May 27, 2026 - 11:00 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 27, 2026 - 08:00 IST

Scheduled

We will be deploying Agent Platform v1.8.3 in the DE region at this time regading OpenAI migrated to their Realtime Models API from Beta to GA with payload changes. While no service downtime is expected during this release, we are sharing this update for your general awareness.

During this maintenance window, if you observe any sporadic issues, please refer to our Release Community Guidance for additional information.

We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.

Posted May 27, 2026 - 06:54 IST

This scheduled maintenance affected: Agent Platform - Europe (Frankfurt) (Agentic App, Tool, Model Studio, Prompt Studio, EvaluationStudio, Admin, Dataset, Search AI).