Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 07, 2025 - 10:30 IST
Scheduled
We would like to inform you that we are starting a maintenance activity to upgrade our MongoDB infrastructure. There won't be impact
Maintenance Details:
>> Activity: MongoDB version upgrade from 6.0.14 to 7.0.18 >> Scope: US Production Sharded Cluster and Analytics Database >> Tool Used: MongoDB Ops Manager >> Date & Time: 07th June 2025, 10:30 AM – 12:30 PM IST >> Expected Impact: MongoDB services will undergo a rolling restart during this window. While service availability will be maintained, read operations on secondary nodes may experience brief interruptions.
During the maintenance schedule in case you observe sporadic issues, please refer to our Community Guidance for more details.
>> Rollback Plan: In the unlikely event of any issues during the upgrade, we have a tested rollback plan in place to revert to MongoDB version 6.0.14 using Ops Manager.
We appreciate your understanding and continued trust in our services.
Posted Jun 07, 2025 - 10:22 IST
This scheduled maintenance affected: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - USA (Nuance, Kore IVR, Kore Agent Desktop).