DE Region Maintenance – Infrastructure Certificate Renewal

Scheduled for Nov 8, 08:00 - 09:00 IST

Scheduled

As part of our ongoing infrastructure maintenance and service reliability initiatives, we will be performing a certificate renewal across our DE SaaS eenvironment on November 8, 2026.

This activity is intended to ensure continued service reliability and uninterrupted platform operations. While no significant service impact is anticipated, brief intermittent connectivity interruptions may occur during the maintenance window.

We appreciate your understanding and cooperation.

Posted Nov 07, 2026 - 18:53 IST

This scheduled maintenance affects: Region - Europe (Frankfurt) (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - Europe (Frankfurt) (Nuance, Kore IVR, Kore Agent Desktop).