Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 09, 2026 - 18:17 IST
Scheduled
During the scheduled capacity scaling in the IND Production region, our monitoring teams identified a technical issue. To ensure the continued stability of the platform and prevent service disruption, we have made the proactive decision to roll back the infrastructure to the previous stable version.
What to expect: Service Availability: The platform remains available, but users may experience brief, intermittent connection refreshes for the next couple of hours as we revert the microservice replicas.
Next Steps: Once the rollback is complete and the environment is verified as stable, we will provide a final update.
Posted Mar 09, 2026 - 18:16 IST
This scheduled maintenance affected: Region - India (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - India (Nuance, Kore IVR, Kore Agent Desktop).