Service Disruption with the SmartAssist & AgentAssist in the JP Instance.

Incident Report for Kore.ai Inc

Resolved

A service disruption was observed with the SmartAssist and AgentAssist console on 14 July 2024. The issue was observed between 14 July at 03:58 AM IST ( 7:28AM JST) and 6:00 AM IST ( 9:30AM JST). The issue is already resolved and there was no recurrence observed.

Posted Jul 14, 2024 - 03:58 IST