[AGENT PLATFORM] Critical Hotfix underway - US Region - v1.5.0

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted Jan 20, 2026 - 03:00 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 20, 2026 - 01:00 IST

Scheduled

We will be deploying a targeted hotfix in the US region to address a recently identified issue affecting a subset of workflows. This update is intended to restore full functionality and improve overall system stability.

During the deployment window, services are expected to remain available, though some users may notice brief, intermittent disruptions. Our teams will be actively monitoring the rollout to ensure a smooth completion.

Posted Jan 19, 2026 - 23:21 IST

This scheduled maintenance affected: Agent Platform - USA (Agentic App, Tool).