XO Platform June Month End Release (10.16.0/11.15.0) /XO Contact Center (v3.15.0) (London)- EU Region

Scheduled for Jul 2, 10:00 - 13:00 IST

Update

We will be undergoing scheduled maintenance during this time.
Posted Jun 23, 2025 - 23:03 IST

Scheduled

June Month End Sprint is planned at this time. There is no expected downtime as such, but this is more for the awareness of the users/customers. The patch will contain fixes/updates for SmartAssist(XO Contact Center) as well as XO Platform.

We kindly inform you that the pre-release notes will be updated shortly to reflect the latest developments. Thank you for your continued interest and understanding as we work to provide the most accurate and up-to-date information

During the maintenance schedule in case you observe sporadic issues, please refer to our Community Guidance for more details.
Posted Jun 23, 2025 - 23:02 IST
This scheduled maintenance affects: Region - Europe (London) (Bot uptime, APIs, Bot Builder, Bot Administration Application).