Performance degradation observed in Smartassist for US instance on Audio codes Channel - Voice calls
Incident Report for Inc
This incident has been resolved.
Posted Feb 27, 2024 - 23:27 IST
The issue has been resolved. Performance restored. We will further monitor this.
Posted Feb 27, 2024 - 23:26 IST
We have best people working on the issue. Updates will follow as we proceed with investigation.
Posted Feb 27, 2024 - 23:19 IST
We are currently investigating this issue.
Posted Feb 27, 2024 - 23:07 IST
This incident affected: SmartAssist - USA (Kore IVR).