XO Platform Release (10.23.1/11.22.1) /XO Contact Center (v3.22.1) - EU Region

Scheduled for Mar 17, 07:00 - 10:00 IST

Scheduled

The Release for XO (10.23.1/11.22.1) /XO Contact Center (v3.22.1) has been scheduled at this time. While no service downtime is expected during this release, we are sharing this update for your general awareness.

During this maintenance window, if you observe any sporadic issues, please refer to our Release Community Guidance for additional information.
We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.

Posted Mar 10, 2026 - 14:55 IST

This scheduled maintenance affects: Region - Europe (London) (Bot uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - Europe ( London) (SmartAssist - Europe ( London)).