Our scheduled maintenance in the IND region is taking a little longer than planned. We now expect to wrap up by approximately 12:30 AM IST.
Thanks for your patience — we'll confirm once everything is complete.
Posted May 31, 2026 - 22:25 IST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 31, 2026 - 20:00 IST
Scheduled
The Release for XO (10.26.0/11.25.0) /XO Contact Center (v3.25.0) has been scheduled at this time. While no service downtime is expected during this release, we are sharing this update for your general awareness. You can find the revised provisional updates by referring to the downloadable pre-release notes below: XO v10.25.1 / v11.24.1 and XOCCAI v3.24.1 Pre-Release Notes This document provides a summary of bug fixes included in this release. The finalized list will be published as part of the official monthly release notes on our documentation site. During this maintenance window, if you observe any sporadic issues, please refer to our Release Community Guidance for additional information. We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.
Posted May 26, 2026 - 12:23 IST
This scheduled maintenance affected: Region - India (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - India (Nuance, Kore IVR, Kore Agent Desktop).