The switchover process is continuing as planned and requires additional time to complete final validation steps. The maintenance window has been extended by approximately one more hour to ensure a stable and controlled completion.
Posted Jul 13, 2026 - 07:41 IST
Update
The switchover process is continuing as planned and requires additional time to complete final validation steps. The maintenance window has been extended by approximately one more hour to ensure a stable and controlled completion.
Posted Jul 13, 2026 - 07:40 IST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 13, 2026 - 07:00 IST
Scheduled
The Release for XO (10.27.1/11.26.1) /XO Contact Center (v3.26.1) has been scheduled at this time. While no service downtime is expected during this release, we are sharing this update for your general awareness.
This document provides a summary of bug fixes included in this release. The finalized list will be published as part of the official monthly release notes on our documentation site.
During this maintenance window, if you observe any sporadic issues, please refer to our Release Community Guidance for additional information.
Posted Jul 06, 2026 - 11:47 IST
This scheduled maintenance affected: Region - Europe (Frankfurt) (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - Europe (Frankfurt) (Nuance, Kore IVR, Kore Agent Desktop).