[v11.27.0 HF] Urgent fix - XO11 - UAE Region [30-JULY-2026]

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted Jul 31, 2026 - 01:30 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 30, 2026 - 22:30 IST

Scheduled

We are applying an urgent Hotfix on v11.27.0 in the UAE region at this time. You can still continue using our services as usual. This communication serves as a general note to our customers.

During the maintenance schedule in case you observe sporadic issues, please refer to our Community Guidance for more details.

Posted Jul 30, 2026 - 22:06 IST

This scheduled maintenance affected: Region - Middle East (UAE) (Bot Uptime, APIs, Bot Builder, Bot Administrator Application) and SearchAssist - Middle East (UAE) (Web Crawler, Application Service, Search Service).