Major outage on our IND XO 10 & XO 11

Incident Report for Kore.ai Inc

Resolved

This incident has been resolved.

Posted Mar 04, 2026 - 11:39 IST

Monitoring

The issue has been fixed on our end, and we are monitoring the progress.

Posted Mar 04, 2026 - 10:34 IST

Identified

The issue has been identified and our team is actively working on fixing it.

We will keep you updated as soon as we progress.

Posted Mar 04, 2026 - 10:11 IST

Investigating

Our IND region UXO is down since a few minutes. We are currently investigating the issue on our end.

We will keep you updated the progress in the next 15 minutes.

Posted Mar 04, 2026 - 09:45 IST

This incident affected: Region - India (Bot Uptime, APIs, Bot Builder, Bot Administration Application).