Emergency Maintenance Activity - EU PROD

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.
Posted Aug 09, 2025 - 12:00 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 09, 2025 - 10:00 IST

Scheduled

To resolve a critical Security issue, we are restarting services in the EU region. There shall be NO impact as a result of this maintenance activity - you can continue using our services as usual. This communication serves as a general note to our customers.

Should you see any temporary disruptions during this process, please check our Community Guidance for more information.

Thank you for your patience.
Posted Aug 08, 2025 - 21:47 IST
This scheduled maintenance affected: Region - Europe (London) (Bot uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - Europe ( London) (SmartAssist - Europe ( London)).
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