Critical Hotfix deployment - US Region [23-04-2025]

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted Apr 23, 2025 - 21:25 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 23, 2025 - 20:25 IST

Scheduled

We're applying a hotfix in the US region to address a few critical issues. You can continue using our services as usual.

Should you encounter any temporary disruptions during this process, please check our Community Guidance for more information.

Posted Apr 23, 2025 - 20:24 IST

This scheduled maintenance affected: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - USA (Nuance, Kore IVR, Kore Agent Desktop).