XO Platform Patch Release (10.5.0/11.4.0)/XO Contact Center 3.4.0 (India Region)
Scheduled Maintenance Report for Kore.ai Inc
Completed
The scheduled maintenance has been completed.
Posted Aug 05, 2024 - 00:00 IST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 04, 2024 - 21:00 IST
Scheduled
A patch release is planned at this time. There is no expected downtime as such but this is more for the awareness of the users/customers.
The patch will contain fixes/updates for SmartAssist(XO Contact Center) as well as XO Platform.
During the maintenance schedule in case you observe sporadic issues, please refer to the below guidance.
https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797
Posted Jul 22, 2024 - 21:31 IST
This scheduled maintenance affected: Region - India (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - India (Nuance, Kore IVR, Kore Agent Desktop).
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