Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 03, 2025 - 10:00 IST
Update
We will be undergoing scheduled maintenance during this time.
Posted Oct 02, 2025 - 22:54 IST
Scheduled
We would like to inform you that we will initiate a maintenance activity to upgrade our MongoDB infrastructure during this time. There won't be major impact on regular operations per se.
Maintenance Details:
>> Activity: MongoDB version upgrade from 6.0.14 to 7.0.18 >> Scope: EU Production Sharded Cluster and Analytics Database >> Tool Used: MongoDB Ops Manager >> Date & Time: 03rd OCT 2025, 10:00 AM – 12:00 PM IST >> Expected Impact: MongoDB services will undergo a rolling restart during this window. While service availability will be maintained, read operations on secondary nodes may experience brief interruptions.
During the maintenance schedule in case you observe sporadic issues, please refer to our Community Guidance for more details.
>> Rollback Plan: In the unlikely event of any issues during the upgrade, we have a tested a rollback plan in place to revert to MongoDB version 6.0.14 using Ops Manager.
We appreciate your understanding and continued trust in our services.
Posted Oct 02, 2025 - 22:53 IST
This scheduled maintenance affected: Region - Europe (London) (Bot uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - Europe ( London) (SmartAssist - Europe ( London)).