Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 31, 2025 - 07:00 IST
Scheduled
We will be performing planned maintenance on our MongoDB DE (Frankfurt) production clusters to apply configuration updates that enhance overall stability and performance. This activity will involve controlled rolling restarts of the database nodes, with the primary remaining available or failing over seamlessly as needed. No downtime is expected, although brief connection refreshes may occur during failover.
During the maintenance schedule in case you observe sporadic issues, please refer to our Community Guidance for more details.
Posted Dec 30, 2025 - 21:32 IST
This scheduled maintenance affected: Region - Europe (Frankfurt) (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - Europe (Frankfurt) (Nuance, Kore IVR, Kore Agent Desktop).