XO Platform Hotfix deployment

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted Jan 30, 2025 - 13:00 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 30, 2025 - 11:30 IST

Scheduled

After deploying our XO 10.10.1 patch on our Production, we observed performance degradation which is now fixed. We're applying a hotfix to all SaaS environments to address this issue. You can continue using our services as usual.

Should you encounter any temporary disruptions during this process, please check our Community Guidance for more information.

Thank you for your patience and understanding.

Posted Jan 30, 2025 - 10:41 IST

This scheduled maintenance affected: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application).