[v10.22.1/ v11.21.1] Urgent Hotfix - EU Region [16-FEB-2026]

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted Feb 16, 2026 - 11:30 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 16, 2026 - 08:30 IST

Scheduled

We are applying an urgent Hotfix upon XO v10.22.1/ v11.21.1 in the EU (London) region at this time. You can still continue using our services as usual. This communication serves as a general note to our customers.

During the maintenance schedule in case you observe sporadic issues, please refer to our Community Guidance for more details.

Posted Feb 16, 2026 - 08:04 IST

This scheduled maintenance affected: Region - Europe (London) (Bot uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - Europe ( London) (SmartAssist - Europe ( London)).