Emergency Maintenance - IND PROD

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted Aug 17, 2025 - 02:00 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 16, 2025 - 23:00 IST

Update

We will be undergoing scheduled maintenance during this time.

Posted Aug 16, 2025 - 22:53 IST

Scheduled

We are currently replacing a degraded node in our infrastructure. Services remain operational, and no customer impact is expected. This is part of our routine maintenance to ensure continued stability and performance.

Posted Aug 16, 2025 - 22:53 IST

This scheduled maintenance affected: Region - India (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - India (Nuance, Kore IVR, Kore Agent Desktop).