Critical Hotfix deployment - US Region [25-04-2025]

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted Apr 25, 2025 - 12:30 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 25, 2025 - 10:30 IST

Scheduled

We're applying a hotfix in the US region to address a few critical issues in XO 11.12.1 version. You can continue using our services as usual. This communication serves as a general note to our customers.

Should you see any temporary disruptions during this process, please check our Community Guidance for more information. Thank you for your patience.

Posted Apr 25, 2025 - 09:37 IST

This scheduled maintenance affected: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - USA (Nuance, Kore IVR, Kore Agent Desktop).