Kore.ai {Artemis} Scheduled Maintenance: Security Configuration Update – DE (AWS) Region

Scheduled for Nov 13, 08:00 - 10:00 IST

Scheduled

We will be applying a security configuration update to our Germany AWS environment to support customer traffic. This is a routine, planned change to strengthen our platform’s security posture.

What to Expect:

>> No functionality changes: No changes to application features or behavior are expected.

>> No sustained downtime: We do not anticipate any prolonged service interruption.

>> Brief transient impact: The update involves a rolling restart of application instances. During this window, you may notice brief request retries or momentary connection errors.

Recommended Action:
No action is required on your side. If you experience a momentary error, retrying the request should resolve it. Ensure your integrations have standard retry logic enabled.
Posted Nov 12, 2026 - 22:14 IST
This scheduled maintenance affects: Artemis - DE (Agents Studio, Agents Runtime, Workflows, Search AI, Insights, Evals).