Urgent Hotfix - UAE region - 23-NOV-2025

Scheduled Maintenance Report for Kore.ai Inc

Completed

The scheduled maintenance has been completed.

Posted Nov 23, 2025 - 02:00 IST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 23, 2025 - 00:00 IST

Scheduled

A critical Hotfix upon XO v11.19.1/ v10.20.1 will be deployed in the UAE region at this time. You can continue using our services as usual. This communication serves as a general note to our customers.

During the maintenance schedule in case you observe sporadic issues, please refer to our Community Guidance for more details.

Posted Nov 22, 2025 - 21:25 IST

This scheduled maintenance affected: Region - Middle East (UAE) (Bot Uptime, APIs, Bot Builder, Bot Administrator Application) and SearchAssist - Middle East (UAE) (Web Crawler, Application Service, Search Service).